Terms & Conditions

By accessing or purchasing from TIMELESS TOUCH SDN. BHD. 202501009847 (1611261­-K) (“we”, “our”, or “us”), you agree to the following terms and conditions. Please read them carefully.


1. General

  • These Terms govern your use of our website and services.

  • We reserve the right to update or change these Terms at any time without prior notice.

  • Continued use of our site means you accept any changes.

2. Products and Descriptions

  • We strive to display accurate product information (size, material, color). However, slight variations may occur due to lighting or screen differences.

  • All items are subject to availability. If a product is out of stock, we will inform you and may suggest alternatives or provide a refund.

3. Pricing and Payment

  • All prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change pricing at any time without notice.

  • Payment must be made in full before order processing. Accepted payment methods include FPX, and other secure payment gateways.

4. Order Confirmation and Cancellation

  • Upon placing your order, you will receive an email confirmation.

  • We reserve the right to cancel an order due to pricing errors, stock unavailability, or suspected fraud.

  • Customers may cancel orders before shipping. Refer to our [Return Policy] for more information.

5. Shipping and Delivery

  • Orders are processed within [Insert Processing Time, e.g., 1–3 business days].

  • Delivery times vary based on your location and courier service.

  • We are not liable for delays caused by courier services or unforeseen circumstances.

6. Returns, Exchanges, and Cancellations

  • Please refer to our [Return and Exchange Policy] for full details.

  • Cancellations are allowed if the order has not been shipped.

  • Returned items must be in unused, original condition with packaging intact.

7. Intellectual Property

  • All content, including images, logos, designs, and text, is the property of TIMELESS TOUCH SDN. BHD. and may not be copied or used without permission.

8. User Conduct

  • Users must not misuse our website, including but not limited to spreading malware, sending spam, or engaging in fraudulent activity.

  • We reserve the right to suspend or terminate accounts violating these terms.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.

10. Governing Law

  • These terms are governed by the laws of Malaysia.

  • Any disputes will be settled under the exclusive jurisdiction of the courts of Malaysia.


Contact Us:
For questions or support, contact us at By accessing or purchasing from  TIMELESS TOUCH SDN. BHD. 202501009847 (1611261-­K) (“we”, “our”, or “us”), you agree to the following terms and conditions. Please read them carefully.


1. General

  • These Terms govern your use of our website and services.

  • We reserve the right to update or change these Terms at any time without prior notice.

  • Continued use of our site means you accept any changes.

2. Products and Descriptions

  • We strive to display accurate product
    information (size, material, color). However, slight variations may
    occur due to lighting or screen differences.

  • All items are subject to
    availability. If a product is out of stock, we will inform you and may
    suggest alternatives or provide a refund.

3. Pricing and Payment

  • All prices are listed in Malaysian Ringgit (MYR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change pricing at any time without notice.

  • Payment must be made in full before order processing. Accepted payment methods include FPX, and other secure payment gateways.

4. Order Confirmation and Cancellation

  • Upon placing your order, you will receive an email confirmation.

  • We reserve the right to cancel an order due to pricing errors, stock unavailability, or suspected fraud.

  • Customers may cancel orders before shipping. Refer to our [Return Policy] for more information.

5. Shipping and Delivery

  • Orders are processed within [Insert Processing Time, e.g., 1–3 business days].

  • Delivery times vary based on your location and courier service.

  • We are not liable for delays caused by courier services or unforeseen circumstances.

6. Returns, Exchanges, and Cancellations

  • Please refer to our [Return and Exchange Policy] for full details.

  • Cancellations are allowed if the order has not been shipped.

  • Returned items must be in unused, original condition with packaging intact.

7. Intellectual Property

  • All content, including images, logos, designs, and text, is the property of  TIMELESS TOUCH SDN. BHD. and may not be copied or used without permission.

8. User Conduct

  • Users must not misuse our website,
    including but not limited to spreading malware, sending spam, or
    engaging in fraudulent activity.

  • We reserve the right to suspend or terminate accounts violating these terms.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.

10. Governing Law

  • These terms are governed by the laws of Malaysia.

  • Any disputes will be settled under the exclusive jurisdiction of the courts of Malaysia.


Contact Us:

For questions or support, contact us at timeless.touch1@outlook.com or 011-5790 4957.